Privacy Policy

A. General Information

1. Responsible body and contact details

Controller in the sense of the GDPR for these Internet pages is

Grimbergstraße 85
45889 Gelsenkirchen

Telephone: +49 209 3842000

The responsible body is the natural person or corporate body that, alone or together with others, decides to what purpose and how personal data is processed (e.g. names, email addresses and the like).

Further company details can be found in the Imprint.

Contact details of our data protection officer:

Alexander Butzek || Datenschutzbeauftragter 
TSR Recycling GmbH & Co. KG
Brunnenstraße 138
44536 Lünen

Telefon: +49 (0) 151 73067851

2. Hosting with IONOS

Wir hosten die Inhalte unserer Website bei folgendem Anbieter:


Anbieter ist die Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (nachfolgend Hetzner).

Details entnehmen Sie der Datenschutzerklärung von Hetzner:

Die Verwendung von Hetzner erfolgt auf Grundlage von Art. 6 Abs. 1 lit. f DSGVO. Wir haben ein berechtigtes Interesse an einer möglichst zuverlässigen Darstellung unserer Website. Sofern eine entsprechende Einwilligung abgefragt wurde, erfolgt die Verarbeitung ausschließlich auf Grundlage von Art. 6 Abs. 1 lit. a DSGVO und § 25 Abs. 1 TTDSG, soweit die Einwilligung die Speicherung von Cookies oder den Zugriff auf Informationen im Endgerät des Nutzers (z. B. Device-Fingerprinting) im Sinne des TTDSG umfasst. Die Einwilligung ist jederzeit widerrufbar.

Data processing

Wir haben einen Vertrag über Auftragsverarbeitung (AVV) zur Nutzung des oben genannten Dienstes geschlossen. Hierbei handelt es sich um einen datenschutzrechtlich vorgeschriebenen Vertrag, der gewährleistet, dass dieser die personenbezogenen Daten unserer Websitebesucher nur nach unseren Weisungen und unter Einhaltung der DSGVO verarbeitet.

3. Data categories, purposes and legal basis of data processing

We process your personal data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) as well as all other applicable legal provisions. The collection and processing of data is determined by the service or information you have chosen.

In general, we collect the following information:

  • Last name, first name, salutation
  • Email address
  • Communication data (IP address, device information)
  • Usage data (web pages visited, access times, interest in content)
  • Address
  • Telephone number

The specific data collection and processing can be found in the individual processing operations (Part B) as well as in the respective provisions of our contractual documents.

4. Data recipients

We only transfer your personal data to third parties in the following cases:

  • The transfer takes place in compliance with a legal requirement under which we are obliged to report or pass on the data.
  • • The transfer of data takes place to external companies that act as order processors on our behalf or that act on our behalf (this concerns, for example, courier and logistics companies, call centres, external computer centres, EDP and IT applications, website management, auditing services, credit institutions, data disposal, etc.)
  • • The transmission of data to third parties takes place on the basis of your consent
  • • Data is transferred for the purpose of processing a contractual relationship with you pursuant to Art. 6 para. 1 s. 1 lit. b GDPR (e.g. to an affiliated company within the group (cf. item 2) or a subcontractor or to a logistics company).

5. Deletion of data and duration of storage

In principle, we process and store your data only for the duration of our business relationship, including the initiation and execution of the contract as well as the statutory retention periods.

If the data is no longer required for the fulfilment of contractual or legal obligations and rights, it is regularly deleted, unless its – temporary – further processing is necessary for the fulfilment of the purposes listed above for an overriding legitimate interest.

Insofar as individual processing of personal data requires other deletion periods, these are mentioned in the description of the individual processing operations under section B.

6. Processing of your data in a third country

Data is only transferred to bodies in third countries (states outside the European Union (EU) or the European Economic Area (EEA)) if it is necessary for the execution of an order/contract from or with you, if it is required by law (e.g. reporting obligations under tax law), if appropriate data protection levels exist or if you have given us your consent.

The processing of your data in a third country may also be carried out in connection with the involvement of service providers as part of commissioned processing. If there is no EU Commission decision on an adequate level of data protection for the country in question, we will ensure through appropriate contracts that your rights and freedoms are adequately protected and guaranteed. For more detailed information, please refer to the individual descriptions of the processing operations under section B.

Information on the appropriate or adequate safeguards and on the possibility of obtaining a copy from you can be obtained from the Data Protection Officer upon request.

7. Your rights as a data subject

Upon request, we will provide you with written or electronic information as to whether and which of your personal data is stored with us (Art. 15 GDPR) and we will check your entries for deletion (Art. 17 GDPR), correction (Art. 16 GDPR), restriction of processing (Art. 18 GDPR) and transfer (Art. 20 GDPR) of your personal data and execute them if the conditions are met.

For this purpose, please contact:

Grimbergstraße 85
45889 Gelsenkirchen

Insofar as you are of the opinion that the processing of your personal data is carried out unlawfully, you may lodge a complaint with a supervisory authority (Art. 77 GDPR). A list of the data protection officers and their contact details can be found under the following link:

8. Information on the right to object

Insofar as the processing of your personal data is carried out on the basis of Art. 6 para. 1 s. 1 lit. f GDPR (data processing based on a balance of interests) or on the basis of Art. 6 para. 1 sentence 1 lit. e GDPR (data processing in the public interest), you have the right to object to the processing at any time.

We will then in any case no longer process the personal data for the purposes of direct marketing or related profiling and furthermore not for other purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims. In this case, you must provide reasons for the objection that arise from your particular situation.

If possible, you should send your objection to the following contact address:

Alexander Butzek || Datenschutzbeauftragter 
TSR Recycling GmbH & Co. KG
Brunnenstraße 138
44536 Lünen

Telefon: +49 (0) 151 73067851

The same applies if you have given your consent to the collection or use of personal data and wish to revoke it. You can revoke such consent at any time with effect for the future by email or letter.

B. Individual processing

1. Logging

When using the website, certain connection data and data provided by your Internet browser are temporarily stored. The following data is logged for the operation of the website:

  • Browser type and browser version
  • Operating system being used
  • Referring URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

The data collection and processing of the log file information is based on our legitimate interest and for the purpose of securing our online offer. The log file information is stored anonymously after the session has ended.

2. Contact form / enquiries

In the interest of communication with customers and interested parties, we offer a contact form on our website where you can request information about our products or contact us in general. In addition to the voluntary information and the content of your message, we require the following information from you:

  • Form of address
  • Name
  • Email address

We need this information to process your request, to contact you correctly and to send you an answer. Requests received via the contact form are stored as emails and regularly checked to see whether data can be deleted. Should data no longer be required in the context of a relationship with a customer or interested party, or should the customer have a contrary interest, we will delete the data concerned not later than after 180 days, provided that this does not conflict with statutory retention obligations. The legal basis for this data processing is Art. 6 para. 1 lit. f) GDPR. Insofar as contact is made to initiate contractual relations, the legal basis is Art. 6 para.1 lit. b) GDPR.

If you contact us by email, telephone or fax, your request – including all personal data resulting from this (name, request) – will be stored and processed by us for the purpose of processing your query. We do not pass on this data without your consent.

This data is processed based on Art. 6 (1)(b) GDPR if your request has to do with the performance of a contract or requires steps to be taken prior to entering into a contract. In all other cases, the data is processed based either on our legitimate interest to be able to effectively process requests sent to us (Art. 6 (1)(f) GDPR) or on your consent (Art. 6 (1)(a) GDPR) if it has been obtained. You can withdraw your consent at any time.

The data that you send to us as part of a contact enquiry remains with us until you request us to delete it, you revoke your consent to us storing such data or the purpose for storing such data no longer applies (e.g. your enquiry is successfully concluded). Mandatory statutory regulations – in particular, statutory retention periods – remain unaffected by this.

3. Information about Google services

We use a variety of services provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, on our websites.

More detailed information about the individual Google services that we use on our websites can be found below.

In some circumstances, Google collects and processes information (including personal data). It cannot be ruled out, in such circumstances, that Google may also transfer this information to a server in a third country. Further information can be found about this subject at

Our company has no influence over this nor does it have knowledge of the precise content of the data that Google actually collects and processes. According to Google, the following data (also personal data) may be collected and processed:

  • Log information (in particular the IP address)
  • Location information
  • Cookies and similar technologies
  • Unique application numbers

If you have created a Google account and are signed in to this account when you visit our websites, then Google can store and, where applicable, collate the processed information in line with your account settings. According to Google, your activities on other websites and in apps may – where applicable and depending on your account settings – be linked to your personal data in order to improve Google’s services and the advertising shown on Google. Further information can be found about this subject at

You can prevent this data being linked up by logging out of your Google account or by making the appropriate changes to your Google account settings.

Moreover, you can also change your cookie settings (e.g. delete, block cookies etc).

Further information about Google account settings can be found at

Further information about Google’s privacy policies can be found at

Google Web Fonts

For the uniform representation of fonts we use so-called web fonts, which are provided by Google. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. The legal basis is Art. 6 para. 1 lit. f GDPR.

For more information about Google Web Fonts, please see Google's privacy policy:

You can set your browser not to load fonts from Google servers (for example, by installing add-ons). If your browser does not support Google Fonts or if you block access to the Google servers, the text will be displayed in the system's default font. Please note that our website then does no longer correspond to our screen design.

Google Maps

We use Google Maps services provided by Google so that we can integrate the maps offered by this service into our websites.

These integrated Google Maps services are located on Google’s servers and Google processes information about the user (including their IP address) so that the content requested can be sent to their browser. Moreover, Google Maps can also use so-called web beacons (invisible graphics). The cookies and web beacons enable information, such as visitor traffic on websites and information about the user’s device, to be collected and analysed. The information collected via the cookies and web beacons (including the user’s IP address) is transmitted to a Google server, possibly in the USA or another third country, and stored there. This information may be shared by Google with one or more of its contractual partners. The processing of personal data as described here is based on Art. 6 (1)(f) GDPR. Google Maps content, however, is not loaded onto a device until the user actively makes use of the map services.

Detailed information about Google Maps can be found at and

The following information, in particular, is processed by Google Maps:

  • IP address
  • The user’s location

Google processes the data in order to depict and activate the services on our website. Google can, where applicable, transfer this information to third parties if they are obliged by law to do so or if the third party has been contracted by Google to process this data on its behalf.

Right to object

You have the right to object in accordance with Art 21 GDPR if the legal basis for processing data via Google Maps is our legitimate interest as set out in Art. 6 (1)(f) GDPR. You can send us your objection by post or by email to:

Alexander Butzek || Datenschutzbeauftragter 
TSR Recycling GmbH & Co. KG
Brunnenstraße 138
44536 Lünen

Telefon: +49 (0) 151 73067851

 Further information can be found in Section 8 (withdrawal of consent and objection).

The processed information is only stored for the period needed to complete the intended purpose or for the period mandated by law.

It is not mandatory to provide personal data, nor is it a statutory or contractual requirement or necessary to conclude a contract.

C. Overview Cookies

Cookies are small text files that are stored on your hard drive by your browser. We also use so-called session cookies. These serve to establish a clear connection between you and our Internet presence. Only a random number is stored for this purpose. The session cookie is automatically removed when the browser is closed.

If you do not wish to accept cookies on your computer (or another device), you can deactivate them in your Internet browser. However, this may impair the user-friendliness and functionality of the website. The legal basis for the processing of data by cookies for the purpose of operating the website is Art. 6 para. 1 lit. f GDPR.

Borlabs cookie consent technology

Our website uses the Borlabs cookie consent technology to obtain your consent to store certain cookies in your browser and/or to use certain technologies as well as to document this in line with data protection regulations. The provider of this technology is Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg (hereinafter referred to as “Borlabs”).

A Borlabs cookie is saved in your browser when you visit our site. This cookie stores information about the consent you have given or your withdrawal of this consent. This data is not passed on to the provider of the Borlabs cookie.

The recorded data is stored until you request us to delete it, the Borlabs cookie deletes it or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected by this. Details about how data is processed by the Borlabs cookie can be found at

The Borlabs cookie consent technology is used to obtain the mandatory consent required to enable cookies to be used. The legal basis for this is Art. 6 (1)(c) GDPR.


This cookie is set when you click on the cookie consent banner on our website. This cookie application remembers your action so that the information does not appear again on the next page.

Stand vom 17.05.2023